Shipping policy

Shipping Policy

This website is owned and operated by 'Mavybrown Pastries & More, LLC for the brand MavyB Direct.

Processing Times

All MavyB Direct home décor orders are processed within 2–5 business days. During peak seasons or holidays, processing may take slightly longer. If any unexpected delays occur, we will notify you promptly.

Shipping Timeframes

Delivery times depend on your location and the shipping method selected at checkout:

Standard Shipping: 5–12 business days
Expedited Shipping (when available): 3–7 business days

Please note: These estimates may vary due to carrier delays, weather conditions, or customs processing.

Shipping Rates

Shipping costs are automatically calculated at checkout based on your location and the size/weight of your items. Free shipping promotions will be clearly displayed when available.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear depending on the carrier.

Incorrect or Incomplete Addresses

Please double‑check your shipping information before completing your order. Mavybrown Pastries & More, LLC is not responsible for packages shipped to incorrectly provided addresses.

Lost, Missing, or Damaged Packages

If your order arrives damaged or appears lost, contact us within 7 days of delivery. We will assist with filing a claim or arranging a replacement when applicable.

International Shipping

We currently ship to select international destinations. Customers are responsible for any customs fees, duties, or taxes required by their country.

Questions or Support

For shipping inquiries, please contact us at support@mavybdirect.com.

Last Updated: 7/5/2026 by 9:04pm CST